Keylo Support
Need help? We're here for you. Check out our FAQs or get in touch with our support team.
Contact Support
For account issues, bug reports, or general inquiries, email us at:
support@keylo.appFrequently Asked Questions
How do I reset my password?
You can reset your password by tapping "Forgot Password" on the login screen of the Keylo mobile app. You'll receive an email with instructions to create a new password.
How do I contact my coach?
Once you're logged in, you can message your coach directly through the "Messages" tab in the app, or book a session via the "Schedule" tab.
I'm a coach, how do I get started?
You can sign up for a free trial on our homepage to start building your coaching business with Keylo. We offer tools for client management, programming, and progress tracking.
Can I use Keylo without a coach?
Keylo is designed to connect athletes with their coaches. While you can use some tracking features independently, the full experience requires an invite from a coach using the Keylo platform.
Where can I find the Privacy Policy?
You can view our Privacy Policy here.